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Explaining closing costs and cash to close: a script and a worksheet

A plain-English script for explaining closing costs and cash to close to buyers, with a worksheet, TRID timing and how credits reduce the cash.

Key takeaways

  • Split closing costs into three buckets: lender fees, third-party fees, prepaids.
  • Cash to close = down payment + closing costs − credits.
  • The Loan Estimate comes within 3 business days of applying; the Closing Disclosure at least 3 business days before closing.
  • Earnest money and seller concessions reduce cash to close.
  • Use estimates to plan, and the lender's disclosures for real figures.

“How much do we need at closing?” is one of the most stressful questions in a first purchase, and buyers often ask it too late. Agents who explain closing costs clearly and early prevent deals from failing for lack of cash, and earn a lot of trust in the process.

This is a script and worksheet you can use in a buyer consultation or when a buyer is narrowing down to one home. The figures in examples are illustrative.

Start with the one-sentence answer

“Closing costs are the fees and prepaid items you pay to complete the purchase, on top of your down payment, and your cash to close is both together, minus any credits.”

Then break it down.

The three buckets

Grouping costs makes them less overwhelming, and it shows which ones a buyer can shop around for.

BucketExamplesCan the buyer shop or negotiate?
Lender feesOrigination, underwriting, discount pointsYes, by comparing lenders’ Loan Estimates
Third-party feesTitle insurance, settlement or attorney fee, appraisal, credit report, recording, transfer tax (where the buyer pays)Some, such as title and settlement in some states
Prepaids and escrowPrepaid interest, homeowners insurance premium, initial tax and insurance depositsNo, they’re prepayments, not fees

Script: lender fees

“These are what the lender charges for the loan. They’re the part you can compare. If you get Loan Estimates from two lenders, page two shows these side by side.”

Script: third-party fees

“These go to the title company, appraiser, county and others involved in the transaction. Some vary by state and local custom. For example, who pays for the owner’s title policy here is usually set by custom and the contract.”

Script: prepaids

“These aren’t really fees. You’re paying some interest, insurance and taxes in advance, and the lender sets up an escrow account to pay future tax and insurance bills. In areas with high property taxes, this line surprises people.”

The worksheet

Run the buyer closing cost estimator with the buyer, then fill in the worksheet together:

LineExampleBuyer’s estimate
Purchase price$425,000
Down payment$42,500
Lender fees$3,800
Third-party fees$4,700
Prepaids and escrow$2,900
Estimated closing costs$11,400
Earnest money deposit (credit)−$5,000
Seller concessions (credit)−$0
Estimated cash to close$48,900

Then ask the question that matters: “Is that close to what you’ve set aside?”

If it isn’t, you’ve found the problem early, while there’s still time to adjust the price range, explore assistance programs or plan a request for seller concessions.

Timing: when do real figures arrive?

Estimates are for planning. Under the TILA-RESPA Integrated Disclosure rule (TRID):

  1. The Loan Estimate arrives within three business days of a loan application. It has the lender’s figures for every cost.
  2. The Closing Disclosure arrives at least three business days before closing. It has the final figures.

“Once you apply, the lender has three business days to send you a Loan Estimate. That replaces our estimate with real numbers. Then, at least three business days before closing, you’ll get the Closing Disclosure with the final figures. If certain terms change late, the three-day clock can restart, which can move the closing date.”

Credits that reduce cash to close

Buyers often forget these:

  • Earnest money. The deposit they made with the offer is credited at closing.
  • Seller concessions. If negotiated, the seller pays some costs, up to the loan program’s limit. A concession can also fund a rate buydown. The mortgage points calculator shows whether that’s the better use.
  • Lender credits. Some lenders offer a credit in exchange for a slightly higher rate.

Common surprises, and how to prevent them

  1. High escrow deposits in high-tax areas. Set a realistic local default in your calculator.
  2. Transfer taxes paid by the buyer in some jurisdictions. Know your local custom.
  3. HOA transfer or capital contribution fees on condos and planned communities. Check the HOA documents early.
  4. Closing at the start of the month, which increases prepaid interest. Closing later in the month reduces it, though there are trade-offs.
  5. Rate locks expiring, which can change lender fees. Track lock dates.

Put it on your website too

Buyers search for “how much are closing costs” long before they meet you. A closing cost calculator on your buyer guide answers the question in their own numbers, and the buyers who want the breakdown sent to them become leads who already understand this conversation.

The short version

Three buckets, one formula, two disclosures and a handful of credits. Explain it once, early, with the buyer’s own numbers, and the closing table becomes the easy part.

Tags: Closing costs, Buyer consultations, First time buyers, Cash to close, Follow up

Editorial Desk emblem: a pencil over a floor plan

CalcCapture Editorial Desk · Guides for agents, teams and brokerages

The Editorial Desk writes CalcCapture's guides on buyer and seller conversations, listing marketing and lead compliance for US agents.

This guide is general information for agents, not legal, tax or lending advice. Calculator figures are estimates.

Questions by topic

Questions about this guide

Are prepaids part of closing costs?

They're usually shown with closing costs, but they're prepayments of interest, taxes and insurance rather than fees.

When does a buyer get the Loan Estimate?

Within three business days of submitting a loan application.

When does the buyer get the Closing Disclosure?

At least three business days before consummation (closing).

Can a seller pay a buyer's closing costs?

Sellers can contribute within the loan program's limits on interested-party contributions. The buyer's lender confirms the limit.

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